Help Center
Store: T Tidy Up
Company: T Tidy Up LLC
📧 Email: TTidyUp@hotmail.com
📞 Phone: +1 (934) 465-346
🏢 Address: 190 Hickory Woods Ct 2D, Deltona, FL 32725, United States
🔎 Start Here
Welcome! Find quick answers to common questions about orders, shipping, returns, product care, and payments.
If you don’t see what you need, feel free to reach out — our support team will be happy to assist.
❓ Quick FAQs
• When will my order ship? — Processing takes 1–3 business days (Mon–Fri, excluding holidays).
• How long is delivery? — USA: typically 3–7 business days; Europe: 7–15 days; other regions may vary.
• How do I track my order? — Use the tracking number sent by email after your order ships.
• What’s your return window? — 30 days from delivery for unused items in original condition and packaging.
• Which items are non-returnable? — Custom/personalized items, gift cards, hygiene-related goods, or hazardous materials.
• Can I change my address? — Contact us immediately; rerouting after shipment isn’t guaranteed.
🔍 Track Your Order
• Check your shipping confirmation email for your tracking number.
• Tracking updates may take up to 48 hours to appear after dispatch.
• If tracking appears stalled, it often updates in batches while moving between hubs or clearing customs.
📦 Orders & Processing
• All orders are processed within 1–3 business days.
• You’ll receive both an order confirmation and a shipping notification.
• During busy periods or holidays, processing may take slightly longer.
🚚 Shipping Information
• We ship across the United States, Europe, and many international destinations.
• Delivery times are estimates and may vary due to customs, weather, or carrier conditions.
• Orders may ship in multiple parcels at no additional cost.
↩️ Returns & Exchanges
• Returns accepted within 30 days of delivery for unused items in original condition and packaging.
• Please request authorization before sending anything back; unauthorized returns will not be accepted.
• For a quick exchange: return your item for a refund (after approval), then place a new order.
🚫 Non-Returnable Items
• Custom or personalized products, gift cards, hygiene/personal-care items, and hazardous materials.
• If you’re unsure whether your item qualifies, contact us before returning it.
💳 Payments & Prices
• All prices are displayed before checkout in our store’s operating currency.
• You confirm that you’re authorized to use your selected payment method and will pay all shown charges.
• Taxes, duties, and fees may apply depending on your location.
• Promotional offers may have separate terms and conditions.
🧾 Order Changes & Cancellations
• We begin processing quickly, so changes or cancellations may not be possible after submission.
• For address corrections, contact us as soon as possible. Once shipped, rerouting isn’t guaranteed.
🛡️ Lost, Delayed, or Damaged Parcels
• Delayed: most delays resolve within a few days. If no tracking update appears for 5 business days, contact us.
• Marked “delivered” but not received: check with neighbors, household members, or your local carrier office first.
• Damaged or defective: photograph the item and packaging, and contact us within 7 days of delivery.
🧳 Product Sizing & Care
• Refer to each product’s size details for guidance.
• For personalized recommendations, email us your storage or travel needs (e.g., items to be stored, preferred dimensions).
• For general care, use a mild detergent and air dry unless otherwise stated on the product label.
👤 Account & Notifications
• Manage your address, order history, and contact details through your account.
• You may unsubscribe from promotional emails anytime using the link provided in each message.
🔐 Privacy & Cookies
• We collect and use your personal data only for order processing, support, and improving your experience.
• For cookie preferences or data inquiries, contact us via the details below.
📞 Contact Us
T Tidy Up LLC
📧 Email: TTidyUp@hotmail.com
📞 Phone: +1 (934) 465-346
🏢 Address: 190 Hickory Woods Ct 2D, Deltona, FL 32725, United States