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Return & Refund Policy

At T Tidy Up, we want you to be completely satisfied with your purchase. If you are not, we’re here to help. We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

📦 Eligibility for Returns

To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You’ll also need to provide the receipt or proof of purchase.

To start a return, please contact us at TTidyUp@hotmail.com.
Returns should be sent to the following address:

T Tidy Up LLC
190 Hickory Woods Ct 2D
Deltona, FL 32725
United States

If your return is accepted, we’ll send you a return shipping label and detailed instructions on how and where to send your package.
Please note that items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at TTidyUp@hotmail.com or call us at +1 (934) 465-346.

⚠️ Damages and Issues

Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or incorrect.
We’ll evaluate the issue and make it right as quickly as possible.

🚫 Exceptions / Non-Returnable Items

Certain items cannot be returned, including:

  • Perishable goods (e.g., food, flowers, plants)

  • Custom or personalized products

  • Personal care goods (e.g., beauty or hygiene products)

  • Hazardous materials, flammable liquids, or gases

Unfortunately, we also cannot accept returns on sale items or gift cards.
If you are unsure about whether your item is eligible for return, please contact us before sending it back.

🔁 Exchanges

The fastest way to receive the item you want is to return the original item first.
Once the return is accepted, you can place a new order for the replacement item.

🇪🇺 European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days — for any reason and without justification.
Your item must still be in its original condition: unworn or unused, with tags, and in its original packaging. A receipt or proof of purchase is required.

💰 Refunds

Once we receive and inspect your return, we will notify you of the approval status of your refund.
If approved, your refund will be processed automatically to your original payment method within 10 business days.

Please remember it may take additional time for your bank or credit card provider to process and post the refund.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at TTidyUp@hotmail.com.

☎️ Contact Us

If you have any questions about returns, refunds, or exchanges, please reach out to:

T Tidy Up LLC
📧 Email: TTidyUp@hotmail.com
📍 Address: 190 Hickory Woods Ct 2D, Deltona, FL 32725, United States
📞 Phone: +1 (934) 465-346

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